Key Performance Indicators

2,757

The active appeals inventory is affected by three factors: the number of incoming and reactivated appeals; the number of appeals that are confirmed as ready to proceed to a hearing; and the number of appeals that are closed.

12.9

Target: ≤ 13.0

The median age to appeals closed is a time frame that begins on the date that the WSIAT receives a Notice of Appeal (NOA) form and ends on the date that the appeal is closed. This time frame is measured in months. Appeals are closed either by an issued decision, a withdrawal, or abandonment of the appeal by the appellant.

5.0

Target: ≤ 4.0

The median age to the first offered hearing date measures the median age to the first offered hearing date. This time frame begins on the date that an appeal is confirmed ready to proceed, and ends on the first hearing date offered to the parties.

2.3

The median age of decision writing starts on the most recent date that the matter is ready for a decision and ends on the date that the decision is issued.

88%

Target: 90%

Section 127 of the WSIA requires the WSIAT to issue decisions within 120 days of a hearing, or such longer time as the WSIAT may permit. The WSIAT’s target for final decisions issued within 120 days is 90%.

95

WSIAT decisions are final. However, the WSIAT has the statutory discretion to reconsider a decision at any time if it considers it advisable to do so.