Key Performance Indicators

Q3 2024

Active Appeals Inventory

2,757

The active appeals inventory is affected by three factors: the number of incoming and reactivated appeals; the number of appeals that are confirmed as ready to proceed to a hearing; and the number of appeals that are closed.

Chart presents the year-end active appeals inventories from 2014 to 2023
Chart presents the year-end active appeals inventories from 2014 to 2023
Median Age to Appeal Closed

12.9

Target: ≤ 13.0

The median age to appeals closed is a time frame that begins on the date that the WSIAT receives a Notice of Appeal (NOA) form and ends on the date that the appeal is closed. This time frame is measured in months. Appeals are closed either by an issued decision, a withdrawal, or abandonment of the appeal by the appellant.

Active Started
Chart presents the median age to appeals closed from 2014 to 2023 (in months)
Median Age to First Offered Hearing Date

5.0

Target: ≤ 4.0

The median age to the first offered hearing date measures the median age to the first offered hearing date. This time frame begins on the date that an appeal is confirmed ready to proceed, and ends on the first hearing date offered to the parties.

Chart presents the median age to the first offered hearing date (in months)
Chart presents the median age to the first offered hearing date (in months)
Median Age of Decision Writing

2.3

The median age of decision writing starts on the most recent date that the matter is ready for a decision and ends on the date that the decision is issued.

Chart presents the median age of decision writing (in months)
Chart presents the median age of decision writing (in months)
Final Decisions Issued Within 120 Days

88%

Target: 90%

Section 127 of the WSIA requires the WSIAT to issue decisions within 120 days of a hearing, or such longer time as the WSIAT may permit. The WSIAT’s target for final decisions issued within 120 days is 90%.

Chart presents Percentage of Final Decisions Released within 120 Days
Chart presents Percentage of Final Decisions Released within 120 Days
Post-decision Case Processing – Reconsideration Requests

95

WSIAT decisions are final. However, the WSIAT has the statutory discretion to reconsider a decision at any time if it considers it advisable to do so.

Chart presents Reconsideration Processing Activity in 2024
Chart presents Reconsideration Processing Activity in 2024