Welcome to the WSIAT’s Refreshed Website

We are pleased to launch our refreshed website.

The website has been updated to be more accessible and transparent. Information has been reorganized to make it easier to find. New information has been added, as simply as possible, to more completely explain the WSIAT's processes. All of the website content has been updated to conform with the World Wide Web Consortium Web Content Accessibility Guidelines (WCAG) 2.0 Level AA standard as required by the Accessibility for Ontarians with Disabilities Act, 2005.

Highlights of the Website Refresh

Some of the highlights of the website refresh include:

  • Information in the “About Us” section has been reorganized and a new section entitled “What you Need to Know about the WSIAT” has been created specifically for individuals who are not familiar with the WSIAT.
  • The Appeal Process, Practice Directions and Guides, and Forms sections have been reorganized to mirror the life of an appeal. Information has also been added to provide more explanation about the WSIAT’s processes, including a new “Terms We Use” section that replaces the Plain Language Glossary.
  • A new section, “Accessing our Services” has been created. This section provides information about accessibility and accommodation, including how individuals may request accommodation.
  • The Legal and Medical Resources section has been reorganized and streamlined. This update includes the WSIAT’s Medical Discussion Papers being categorized into two groups, Current and Archived.
  • In light of challenges in making the WSIAT’s “Decision Search” function compliant with the WCAG 2.0 Level AA standard as required by the Accessibility for Ontarians with Disabilities Act, 2005, the search function has been removed. The WSIAT is exploring options for bringing the decision keyword search back to the website in 2021.
  • Stakeholders can continue to access WSIAT decisions on CanLII and “Noteworthy Decisions” continue to be available on the WSIAT’s homepage. Requests for assistance with research and CanLII searches specifically can be made by emailing the Ontario Workplace Tribunals Library (OWTL) at owtl@wst.gov.on.ca.
  • The OWTL will also be offering research training in 2021, including how to search for decisions using CanLII - stay tuned for more information.


We hope that you will take some time to review the refreshed website and we welcome your feedback.

Comments about the website refresh can be sent by email to the WSIAT’s webmaster email account at webmaster@wst.gov.on.ca. Feedback can also be provided to the WSIAT Call Centre at 416-314-8800 (or 1-888-618-8846).

The promotion of access to justice is an ongoing process. We appreciate your continuing cooperation as we improve our website to better serve our stakeholders.