The Workplace Safety and Insurance Appeals Tribunal (WSIAT) is committed to providing an accessible and inclusive environment for all individuals to have access to its services and participate fully in their appeals, particularly at their hearings.
How to Ask for Accommodation
Requests for Accessible Formats, Communication Supports, and Other General Accommodation
Accessible formats and communication supports for persons with disabilities are available upon request in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and Ontario Regulation 191/11, Integrated Accessibility Standards.
Forms and information about the WSIAT and its process are available on this website. To request forms and/or information in accessible formats or with communication supports, please contact:
Forms and other information may be submitted to the WSIAT at any time by e-file or fax to 416-326-5164.
Accommodation Requests for Hearings
To request accommodation in relation to a hearing before it is scheduled, please contact the staff person assigned to your file, or contact the WSIAT’s Call Centre.
To request accommodation in relation to a hearing that has been scheduled, please contact the Manager of the WSIAT’s Scheduling Department:
WSIAT Accessibility Feedback Process
The WSIAT welcomes feedback on how we provide accessible services. Feedback from individuals will help us identify barriers and respond to concerns.
Individuals who wish to provide feedback on the way the WSIAT provides services or facilities to people with disabilities can provide feedback in the following ways:
- By email, at Accessibility.Coordinator@wst.gov.on.ca
- By telephone, by contacting the WSIAT’s Accessibility Coordinator at 416-314-8800; Toll Free: 1-888-618-8846; TTY: 416-314-1787
- In person, at the WSIAT’s reception. Our office is located at:
505 University Avenue7th FloorToronto ON M5G 2P2
- By mail, by writing to:
Accessibility CoordinatorWorkplace Safety and Insurance Appeals Tribunal505 University Avenue, 7th FloorToronto, ON M5G 2P2
All feedback with respect to the way the WSIAT provides services or facilities to people with disabilities, including complaints, will be directed to the Accessibility Coordinator. The Accessibility Coordinator will acknowledge receipt of the feedback. Where a response is required, individuals can expect to receive a response within 10 days. Some feedback may require more time to address and may need to be reviewed before a response is provided or an action is taken.
The WSIAT will respond to feedback in the individual’s preferred response format. If no response format is specified, the WSIAT will respond in the same format in which the feedback was received.
The WSIAT will make sure our feedback process is accessible to people with disabilities by providing or arranging for accessible formats and communication supports, on request.
Accessibility Policies and Reports
Reports and documents required under the AODA are also available to the public upon request. Requests for AODA-related reports and documents can be directed to the WSIAT’s Accessibility Coordinator.
The WSIAT’s Accessibility Policies can be found here:
- Accessibility Policy for Customer Service
- Accessibility Policy - Integrated Accessibility Standards
- Multi-Year Accessibility Plan - Integrated Accessibility Standards
The WSIAT’s Annual Status Reports can be found here:
- Workplace Safety and Insurance Appeals Tribunal 2018 Accessibility Report
- Workplace Safety and Insurance Appeals Tribunal 2017 Accessibility Report
- Workplace Safety and Insurance Appeals Tribunal 2016 Accessibility Report
- Workplace Safety and Insurance Appeals Tribunal 2015 Accessibility Report
- Workplace Safety and Insurance Appeals Tribunal 2014 Accessibility Report
- Workplace Safety and Insurance Appeals Tribunal 2013 Accessibility Report